State Records
Management Manual for Illinois State Agencies
The protection and preservation of
state agency records is essential to the maintenance of government
functions. This section deals with information concerning how to
prevent a disaster, how to best prepare for a disaster and what
action to take after a disaster occurs.
The State Records Act mandates that
the Secretary of State:
"establish a system for the
protection and preservation of essential State records necessary
for the continuity of governmental functions in the event of an
emergency arising from enemy action or natural disaster and for
the reestablishment of State government thereafter."
This Act gives the Secretary
responsibility for "security storage or relocation of essential
state records in the event of an emergency." Each state agency
is required by law to work with the Secretary in determining which
records are "essential" for emergency and post-emergency
government operation, and each agency is required to "establish
and maintain an essential records preservation program."
The State Records Unit is prepared to
work with agencies in preparing lists of (vital) essential
records for emergency and post-emergency governmental operations and
to aid agencies in preparing their disaster and recovery plans.
After reading the following general information, contact the State
Records Unit at (217) 782-2647 for specific help and guidance in
preparing lists of vital records and disaster recovery plans.
Prevention
To prevent a disaster from damaging your records, you must first
recognize potential hazards. These threats include damage caused by
fire, water, wind, theft, sabotage, domestic violence and enemy
action. Records should be stored in an environment that takes into
account as many of the above factors as possible. Here are some
ideas that you should consider in planning your record storage
environment.
Fire —
The prevention of fire is probably the single most important
factor in safeguarding records. You can approach this problem by
either (1) minimizing the chances that a fire will start or (2)
maximizing your chances of extinguishing it. The first approach
will be easier and less expensive. Fire protection tips include:
- No smoking in
record storage area.
- Don’t store
records with chemicals, cleaning supplies, old newspapers,
etc.
- Keep the record
storage area neat and police it at regular intervals.
- Don’t store
records by the furnace, radiator or heater.
- Make sure all
wiring is safe.
- Have fire
extinguishers checked at regular intervals. Show your staff
where they are located and demonstrate how to use them.
- Be sure to
follow all local fire, electrical, plumbing, heating and
construction codes.
Water —
Water damage to records occurs when storage areas flood, sewers back
up, overhead water pipes break and sprinkler systems or hoses are
used to extinguish fires. When possible, do not store records under
water pipes and never keep records directly on the floor. The
advantages and disadvantages of sprinkler systems or other types of
large scale fire extinguisher equipment should be discussed with a
records manager from the State Archives before purchases are made.
Theft and
Sabotage — Limit
access to the record storage area and limit the number of staff
members who handle records. Caution should be taken when hiring new
employees, and efforts should be made to keep employees from
becoming disgruntled.
Domestic
Violence and Enemy Action —
Safeguards can be taken against these threats, but it is cost
prohibitive and impractical to store state government records in
underground security vaults in Kansas or Utah. A possible
precautionary measure is to identify the most vital of your records
and to store duplicates as securely as possible at another site in
the state. You may store security copies of permanent microfilm free
at the Illinois State Archives.
Environmental
Controls — Most
modern paper stock is undergoing a continual process of
deterioration. This is caused by the high-level acidity found in
contemporary paper composition and is intensified by pollution in
the atmosphere. Acid weakens the structure of paper. This causes the
life expectancy of most modern paper to be about 20 years. Most
records need not be kept this long, and many agencies have turned to
microfilming to save space and preserve documents that have a
permanent retention. However, adverse conditions, especially if they
involve acidic or corrosive elements, can render the microform image
unusable. Since environmental damage to books, paper, microforms and
computer software is irreversible, control of the environment is
perhaps the most important factor in prolonging the life of your
records. Periodic inspection of records with long retentions (especially
microform and magnetic data) should be made to ensure their
quality.
Temperature,
Humidity, Pollution, Lighting —
The most important factor concerning temperature and humidity in
records storage areas is consistency. Record mediums are injured by
great fluctuations of temperature and humidity. Excessive heat can
cause paper and microforms to become brittle, while high humidity
promotes the growth of fungus that can rot paper and leather and
breakdown the composition of microfilm. Therefore, you should avoid
storing records in attics, basements, garages and warehouses that
are not in some way climatically controlled. Ideally the temperature
should be in the 65-70 degrees Fahrenheit range. The ideal level of
humidity for paper is 45-55 percent; for microfilm, it is 30-40
percent. When storing these record forms together, 40 percent
humidity is a good compromise. More importantly, humidity
fluctuations of more than 5 percent up or down should be avoided. In
situations where even minimal control of relative humidity is
difficult to achieve, an effort should be made to keep air
circulating through the record area. Mildew is more likely to grow
if air is stagnant.
Avoid storing records in areas where
there is smoke, dust or chemical fumes produced by paints or copying
devices. Direct sunlight and bright lights will also shorten the
life of paper and microforms.
Storage and
Handling — When
planning the storage of records, the primary concerns should be ease
of access, preservation of records and security. Records should
always be stored in the like series and should never be loose. They
should always be left in file folders and placed in suitable boxes.
If the records require a long retention period or are of permanent
value, they should be placed in acid-free folders and acid-free
cardboard boxes. Paper records should not be folded or rolled and
metal paper clips and rubber bands should be removed before storage.
Storage boxes should be of uniform size. Boxes that hold 1 cu. ft.
of records are best. (A letter-size file drawer contains 1.5 cu.
ft. of records and a legal-size file drawer contains 2 cu. ft.)
Boxes should be filled but not packed so tightly that materials are
difficult to remove. Papers within a box should be kept in folders
and should be removed in these folders and not extracted by
individual sheets.
Remember, records that are no longer
active but still need to be retained may be transferred to the State
Records Center in Springfield after they have been inventoried by
the State Records Unit.
The Records Center stores records in
an environmentally sound structure.
If your agency stores large
quantities of records in your own centers, please note the following
guidelines:
- Store boxes of
records on sturdy shelving.
- All records should
be at least three inches off the ground.
- Open spaces should
be left around shelves to allow for air circulation.
- Avoid stacking
boxes on top of boxes after they are two-high.
- Keep storage area
free of food, beverages and plants to prevent possible soiling
of records and to reduce the possibility of attracting insects
and rodents.
- Paper records and
working copies of microfilm should be handled only with clean
hands.
Preparedness
A disaster can be any event of unexpected timing that produces
destructive results. To be prepared for the unexpected:
- Determine what
records you have in your care.
- Identify the
locations of each record series.
- Decide which
records have priority as being "vital" or
"essential."
- Know who to
contact for emergency help or supplies in order to restore your
operation and perform your normal services.
- Decide who will
have what responsibilities in various emergency situations.
To learn exactly what records are
under your control, a complete records inventory should take place.
This can be accomplished with the aid of records analysts from the
Illinois State Archives. Your inventory will list the volume and
dates of each record series. With this information you can now
prepare a "map" of where each record series is located.
Each agency should tailor a vital
records plan that fits its individual needs and function. Most
disasters will be caused by human error or sabotage. However, a
complete plan should also prepare for "any emergency arising
from enemy attack or natural disaster." Agency officials should
decide which records would be most necessary for the continuity of
government functions during an emergency and which records would be
most essential for the reestablishment of agency and government
functions after the emergency situation has passed.
Agency officials should consider
duplicating information deemed vital and which cannot be recreated
from any other source. A security copy of these records (microfilm,
paper, computer software) should be stored off-site. Remember,
if vital records are maintained in machine-readable form, equipment
is needed to provide access to the information. A copy of the
program or other information required to use the records should be
stored with them. State agencies are encouraged to store security
copies of microfilmed records in the Illinois State Archives.
Each agency should devise a master
plan for various emergency situations. This plan should identify
vital records and their locations. The plan should include the
duties of each person during a disaster. It should also contain a
list of contacts that can provide assistance and supplies for
various emergency situations. The person in charge of recovery must:
- have complete
authority and be able to direct cooperation from everyone,
- be temporarily
free of all other obligations to the organization, and
- be able to manage
people and make decisions within a short span of time.
Prompt
Action
If a disaster affects your agency’s records, immediately contact
the State Records Unit at 782-2647. The staff will be able to help
you make emergency record disposals and advise you on record
restoration.
When responding to a disaster that
has affected the structure of your building, be sure the area is
safe to enter. Always consult with gas, electrical and structural
officials before entering. Before attempting any records salvage,
meet with the people whose records are involved to establish
priorities and later to identify material. The State Archives staff
can advise and assist state agencies with the restoration of damaged
records.
In general, if large volumes of
needed paper records become wet, it is best to freeze these records
within three days and store them until they can be commercially
dried by techniques such as vacuum drying at the McDonnell-Douglas
Corporation in St. Louis. Store wet and frozen records in plastic
milk cases on wooden pallets to facilitate moving, freezing and
drying. Photographs, negatives, films and sound recordings must not
be frozen but rather sent to professionals for restoration within
three days. Wet microfilm and photographic film may be kept in cool,
clean unchlorinated water for up to three days before being
professionally restored.
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